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Contact Information
Address
Australia
Phone Number
Office Hours
Mon – Fri: 08:00 – 17:00
Sat – Sun: 09:00 – 15:00
Holidays: 10:00 – 16:00
FAQs
Frequently Asked Questions
These are the frequently asked questions. Can’t find what you are looking for? Contact our friendly team!
What is DVA Community Nursing?
DVA Community Nursing is a program funded by the Department of Veterans’ Affairs (DVA) that provides eligible veterans and their families with nursing care in their homes. The program supports individuals who require clinical care or assistance managing health conditions while remaining independent in their own environment.
Services may include health assessments, medication support, wound care, and ongoing health monitoring.
Who is eligible for DVA Community Nursing services?
Eligibility is determined by the Department of Veterans’ Affairs. Veterans who hold a DVA Gold Card are generally eligible for community nursing services when there is a clinical need.
Veterans with a DVA White Card may also be eligible if the care relates to an accepted service-related condition.
Where are services provided?
Community nursing services are provided in the comfort of the client’s home. Home-based care allows veterans to receive professional healthcare support while maintaining independence and familiarity with their surroundings.
Do I need a referral to receive community nursing services?
Yes. In most cases, a referral from a General Practitioner (GP) or another healthcare professional is required before community nursing services can begin.
The referral helps ensure that the nursing care provided aligns with the client’s medical needs and treatment plan.
How do I arrange community nursing services?
You can begin by speaking with your General Practitioner (GP) or healthcare provider about your healthcare needs. Once a referral is made, our team will work with you to assess your requirements and arrange appropriate nursing support.
You may also contact Valour Health Services directly if you would like guidance on the referral process.
Can family members arrange care on behalf of a veteran?
What types of nursing services are provided?
Community nursing services may include a variety of healthcare support depending on the client’s needs.
These services may include health assessments, medication management, wound care, chronic disease management, post-hospital care, and health education.
All services are delivered by qualified nursing professionals in the client’s home.
How often can a nurse visit?
The frequency of visits depends on the individual’s health needs and the care plan developed in consultation with healthcare professionals.
Some clients may require short-term nursing support after hospital discharge, while others may benefit from ongoing care to help manage long-term health conditions.
Is there a cost for DVA community nursing services?
For eligible veterans, community nursing services are typically funded through the Department of Veterans’ Affairs Community Nursing Program.
However, eligibility and approved services are determined by DVA. Our team can assist in explaining how the program works
What areas do you service?
Valour Health Services provides community nursing support to eligible DVA clients within our service region.
If you would like to confirm whether we service your location, please contact our team and we will be happy to assist.
How can I contact Valour Health Services?
If you have questions about community nursing services or the DVA Community Nursing Program, you can contact our team directly. We are happy to provide guidance and help you understand the next steps for arranging care.
What is DVA Community Nursing?
DVA Community Nursing is a program funded by the Department of Veterans’ Affairs (DVA) that provides eligible veterans and their families with nursing care in their homes. The program supports individuals who require clinical care or assistance managing health conditions while remaining independent in their own environment.
Services may include health assessments, medication support, wound care, and ongoing health monitoring.
Who is eligible for DVA Community Nursing services?
Eligibility is determined by the Department of Veterans’ Affairs. Veterans who hold a DVA Gold Card are generally eligible for community nursing services when there is a clinical need.
Veterans with a DVA White Card may also be eligible if the care relates to an accepted service-related condition.
Where are services provided?
Community nursing services are provided in the comfort of the client’s home. Home-based care allows veterans to receive professional healthcare support while maintaining independence and familiarity with their surroundings.
Do I need a referral to receive community nursing services?
Yes. In most cases, a referral from a General Practitioner (GP) or another healthcare professional is required before community nursing services can begin.
The referral helps ensure that the nursing care provided aligns with the client’s medical needs and treatment plan.
How do I arrange community nursing services?
You can begin by speaking with your General Practitioner (GP) or healthcare provider about your healthcare needs. Once a referral is made, our team will work with you to assess your requirements and arrange appropriate nursing support.
You may also contact Valour Health Services directly if you would like guidance on the referral process.
Can family members arrange care on behalf of a veteran?
What types of nursing services are provided?
Community nursing services may include a variety of healthcare support depending on the client’s needs.
These services may include health assessments, medication management, wound care, chronic disease management, post-hospital care, and health education.
All services are delivered by qualified nursing professionals in the client’s home.
How often can a nurse visit?
The frequency of visits depends on the individual’s health needs and the care plan developed in consultation with healthcare professionals.
Some clients may require short-term nursing support after hospital discharge, while others may benefit from ongoing care to help manage long-term health conditions.
Is there a cost for DVA community nursing services?
For eligible veterans, community nursing services are typically funded through the Department of Veterans’ Affairs Community Nursing Program.
However, eligibility and approved services are determined by DVA. Our team can assist in explaining how the program works
What areas do you service?
Valour Health Services provides community nursing support to eligible DVA clients within our service region.
If you would like to confirm whether we service your location, please contact our team and we will be happy to assist.
How can I contact Valour Health Services?
If you have questions about community nursing services or the DVA Community Nursing Program, you can contact our team directly. We are happy to provide guidance and help you understand the next steps for arranging care.